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Five Sisters Zoo is delighted to announce the launch of Zoo Illuminations 2016. This unique event will take place throughout the months of November and December.
We would like to invite you to experience the Zoo at night as you've never seen it before.... thousands of lights illuminating enclosures, trees and plants creating what we believe to be a truly magical experience. Wander through the Lost Kingdom, spot the wolves and lions, Santa's reindeer and enjoy the tranquility of the new Japanese Garden.
Price : Adults £10 Children 3 - 15 years : £5 Under 3's FREE (no concession or family rates for this event and children under the age of 16 must be accompanied by an adult. No ticket required for under 3's)
Season Pass and Corporate Pass holders receive a 50% discount of tickets, but these can only be purchased by calling the Zoo office - 01506 870000 and must quote their current pass number and must bring the season pass or corporate pass with them.
Price includes entry to the Zoo Ulliminations and Lost Kingdom Reptile House and one free shot on a kiddie ride for each child (rides suitable for children under 12)
Entry : is by pre-purchased ticket only, please ensure you bring either your email confirmation if booked on-line or your ticket number if you have purchased by the phone. On arrival, please go to the Zoo Entrance, where you will be asked for proof of purchase at the ticket desk. Tickets purchased are only valid for the night booked.
Dates : Every night except 6th and 15th December up to and including the 23rd December. Each night will have an allocation of 500 tickets.
To Book : Bookings must be made in advance - simply go to the on-line shop for paypal/credit card or call the Zoo office Monday to Friday 9am - 5pm on 01506 870000, payment can be made by credit or debit card. Bookings will begin with the first week in November, remaining dates will be on sale very soon. If lines are busy please call 07584 324920. Please note if booking via paypal on the website, confirmation emails can take up to 48 hours to be processed. The email confirmation will be sent to the paypal email address.
Tickets must be booked and paid for in advance of the evening and if booking on line must be bought 3 days in advance of your chosen night. Tickets can be bought on the day by calling the Zoo before 4.00pm. However if you are keen to come along, please check ate availability by calling 07584 324920.
Times : From 6pm to 9.30pm each night the Zoo is open.
Parking ; the main car park inside the entrance to the Zoo is free, there is also an overflow car park. If the overflow car park is in operation, staff will direct you accordingly. Anyone planning to arrive by minibus or coach, please contact us in advance to ensure we reserve a space.
Accessibility : the Zoo is mainly on the flat, the main paths either have mono block or concrete.
Weather : Please note that this event is outside and visitors should dress accordingly for all weathers. There are few areas to shelter and some paths may be slightly muddy. Sturdy footwear and warm/waterproof clothing is advisable.
General Information : Hot food Outlets will be open to purchase light refreshments and the Gift Shop will be open. Unfortunately no dogs, other than guide dogs are permitted in the Zoo. Smoking is only permitted in the designated area of the car park. Please note that many of the lights will be flashing. You are welcome to take pictures whilst wandering round the Zoo. Each child is entitled to 1 free shot on a kiddie ride. Other rides are charged at £1.00 per shot.
Cancellation : Inevitably bad weather can affect any open-air event. No refunds will be offered if the weather is inclement but the event is safe to go ahead. If the event is cancelled due to extreme weather, tickets will be refunded within 7 working days and will be contacted by email with confirmation or offered an alternative night. Cancellation of an evening will be confirmed via facebook, twitter and the website due to extreme weather or other conditions outwith our control.
Santa : Whilst Santa's Grotto and reindeer will be in the Zoo grounds, Santawill be visiting to Zoo during the day at weekends throughout December and visits to Santa will only be possible then.
The Five Sisters Zoo was established in 2005 and is the most-visited wildlife attraction centre in West Lothian. We are located about half a mile of the A71, outside of Polbeth, West Calder and only 10 minutes drive from the centre of Livingston.
The Zoo has grown into an exciting collection of over 180 different species of mammals, birds and reptiles from all around the world and we hope that your visit will be a fun, enjoyable and educational one for all ages.
The Zoo is privately owned and run by Brian and Shirley Curran with the help of our full time keepers. We also have help from our large team of dedicated volunteers. As a non profit making organisation, any money is injected back into the Zoo to help with the animals upkeep, veterinary bills and maintenance of the enclosures.