Following the government announcement West Lothian has moved down to tier 3.

The zoo illuminations will run as normal from 11th December, if you are unable to travel we can offer a refund (minus the booking fee and ticket protection) or an alternative date to the illuminations or our brand new winter nights evening running in Jan/Feb. Alternatively, we can transfer your booking to a day pass for the zoo (valid for 1 year).

We do hope you will support the zoo and transfer your booking or receive a gift pass rather than opt for a refund.

As the tier system is being reviewed on a weekly basis, we are only able to transfer bookings or offer refunds if your booking is on or before 18th December.

Anyone that would like to arrange a refund (minus the booking fee and ticket protection) or an alternative date please use the link below to contact our ticketing company.

www.seetickets.com/customerservice

For those still able to travel, we look forward to welcoming you along soon.

Please follow government guidelines.