Risk Assessments2018-03-27T14:42:23+00:00

Risk Assessments and Public Liability Insurance

At Five Sisters Zoo we give children and adults the opportunity to experience nature close up, instilling a healthy respect for animals and other living organisms. The health and safety of all those visiting the zoo is of utmost importance and we encourage you to review the Risk Assessments that may be required by your organisation.

If you have any queries relating to Health and Safety, please contact us in advance prior to your group visit: enquiries@fivesisterszoo.co.uk or 01506 870000.

Which documents would you like to download?


These fun educational activities are undertaken at the zoo, and this risk assessment is intended to provide an overview of the specific risks and controls required as a result of this activity. The risk assessment General Livestock Interaction MUST be read in conjunction with this document.

Download Animal Handling Risk Assessment


This assessment covers the risks to schools and groups visiting the zoo.

Download School/Group Visit Risk Assessment


This risk assessment applies to the handling of animals, including category 1, 2 and 3 at Five Sisters Zoo.

Download Livestock Interaction Risk Assessment


Keepers attend local schools colleges and similar facilities to provide animal handling, education and outreach work for the zoo. The keepers will take the same animals as those used during zoo animal handling sessions. Risk Assessments General Livestock Interaction and Animal Handling Sessions MUST be read in conjunction with this risk assessment as it contains the bulk of specific activity information relevant to this task.

Download Zoo to You (Outreach) Risk Assessment


This assessment covers the risks to members of the public visiting the zoo.

Download Members of the Public Risk Assessment


This assessment covers the risks associated with use of the play equipment, including in our outdoor play area.

Download Play Areas Risk Assessment


Your safety is a priority in any given situation. Serious acts of violence are fortunately relatively infrequent.

Download Violence Risk Assessment


Should you require a copy of this document to keep on record with your group booking, you may download it here.

Download Public Liability Insurance

Opening Times

Open 7 days a week! (inc. Bank Holidays; exc. 25th Dec. and 1st Jan.)

24th March – 30th September 2018 : 10am – 6pm 

1st – 31st October 2018 : 10am – 5pm 

1st November  2018 – 31st January 2019 : 10am – 4pm

1st February – 31st March 2019 : 10am – 5pm

Last entry 1 hour before closing time.


Admission Prices

Child (3-15 yrs): £10.45
Adult (16 yrs+): £12.95
Under 3s: free of charge
Concession*: £11.45
Family Ticket (2 adults + 2 children): £38.00 + £8.45 for each additional child.

*Concession: applies to pensioners, disabled customers and accompanying carers with official photo ID badge.

Handling Sessions : £3 p/p

Lemur Feeds : £6 p/p

Leaping Lemurs Soft Play

2 hour session

Child 3+ £5.50   Child 1 – 2 yrs £3.50   Under 1 yrs £1.00

£2.50 discount for corporate & season passes (only for the number of children stated on the passes) and children with a valid, paid Zoo ticket (must be used on same day).  Any children who qualify for free entry to the Zoo, will be charged full price for soft play appropriate to their age.

Contact Us

Five Sisters Zoo
Gavieside, West Calder
West Lothian, EH55 8PT

T: 01506 870 000 / 01506 871 111


Leaping Lemurs Soft Play 

T : 01506 872 200