Animal Encounters

A great chance to get up close to some of our amazing creatures!

During these fun and informative sessions you will be introduced to a variety of animals, and if you want to, you’ll have the opportunity to touch or hold some of these scaly, slimy and furry friends! Sessions are led by either an education officer or keeper, who will teach you plenty of fun facts.

Some animals you might meet during your session include royal pythons, corn snakes, leopard geckos, tenrecs, and plenty of creepy crawlies!

Times and Prices

There are currently three daily animal encounters, the times of which vary according to season.

During summer (April to September) animal encounters are at 12pm, 2pm and 4pm.

During winter (October to March) animal encounters are at 12pm, 2pm and 3pm.

Animal encounters cost £3 per person.

FSZ handling session web

Important Information

We can host a maximum of 20 people at each session. Please note, only people who have purchased tickets are allowed to attend the session. Parents who wish to accompany young children will also have to purchase tickets for themselves from the ticket desk.

Please arrive at the Discovery and Learning Centre at least 5 minutes before your session is scheduled to start.

Tickets cannot be purchased in advance. You must purchase them from the ticket desk on the day of your visit.

Animal encounters are not suitable for children under 3 years old.


For the safety of our staff and visitors, we have made the decision to close the zoo from tonight. Our team of dedicated keepers and vet will continue to make sure all our animals are well looked after. We hope this will not be for too long a period but we will follow government advice and guidelines.

If you would like to donate towards the zoo, we appreciate any help although we know this is a difficult time for everyone.
Thank you all for your continued support and hope we can welcome you all back soon.